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This document is valid for orders received from Italy. The Shop and Offers sections of the website sell products for beauty, room fragrance, personal care and related products. Prices are inclusive of VAT and are net of transport costs and any discounts due to promotional coupons. Orders are accompanied only by the package contents list. The commercial invoice (if expressly requested at the time of the order) will be sent to the email address that will have been communicated to us. Only the products present in the electronic catalog that can be viewed online can be purchased. Orders can be placed in the following ways:

Online Buying

The online purchase is simple and can be done in a few clicks. The sales contract stipulated between the company Scent Elite Srl and the Customer is understood to be concluded with the customer’s acceptance of these conditions of sale by clicking Confirm Order on the purchase form. The portal will send an Order Confirmation email to the Customer as an order acceptance receipt. Once the online purchase procedure has been completed, the Customer will have to print or save an electronic copy and in any case keep these general conditions of sale, in compliance with the provisions of Legislative Decree 206/05 (consumer code).

General Terms and Conditions of Sale

The general conditions of sale set out below have as their object the purchase of products and services by electronic means and are governed by Legislative Decree 6 September 2005 n. 206 (Consumer Code) regarding remote sales with consumers, and by Legislative Decree 9 April 2003 n. 70 on electronic commerce. The sales contract entered into between the customer and the company Scent Elite Srl will be governed and interpreted in accordance with Italian law.

Site Ownership website (hereinafter referred to as Portal) belongs to the company Scent Elite Srl with registered office in Via Don Morosini 10, 04022 Fondi (LT), VAT number 03072960598, and also has as its purpose the sale of products online via the internet on the website

I°. Acceptance of the General Conditions of Sale
  1. By placing an order following the various methods provided on the Portal, the Customer declares to have read all the information provided during the various mandatory and necessary steps for the purchase procedure and to fully accept the general conditions of sale and payment transcribed below as well as the specific characteristics of the product being purchased and this in order to fully satisfy the condition referred to in articles 4, 5, 52 and 53 Legislative Decree no. 206/2005.
  2. These general conditions of sale, together with the conditions concerning the methods of delivery and payment of the goods purchased, form an integral part of the sales contract concluded between the Customer and the Scent company Elite Srl, therefore we invite you to carefully read these general conditions of sale, to print them or, in any case, to keep a copy.
  3. It is strictly forbidden for the purchaser to enter false or third-party data in any registration procedure necessary to activate the procedure for the execution of this contract. The company Scent Elite Srl reserves the right to legally prosecute any violation and abuse in order to protect the same users and their interests.
II°. Methods of Purchase and Acceptance of the Order
  1. The Customer can purchase the products on the portal which can be reached at the address as described in the relevant information sheets.
  2. When the purchase is made, the Customer has the option of choosing the method of payment for the product he prefers. Acceptance of the order by the company Scent Elite Srl is confirmed by sending an Email to the email address communicated by the Customer when ordering or registering on the Portal. The company Scent Elite Srl reserves the right, at its sole discretion, not to process the order.
  3. The Customer undertakes to verify the correctness of the data in the order confirmation email and to promptly report any errors or omissions to the company Scent Elite Srl. The order confirmation Email contains the following data: Order Number and Date, Product/s, Quantity, Price, Type of Payment, Cost of Transportation, Total Order Amount and Email Address.
III°. Prices

All prices indicated on the Portal are to be understood as prices to the public and therefore, VAT included. Product prices may vary without notice and will be valid at the time of purchase.

IV°. Payments

Payment for the products purchased and the relative shipping costs must be made by the Customer upon conclusion of the order, using one of the following methods:

  1. Online Payment
    Through the Paypal circuit which, in addition to allowing the transfer of money through the Customer’s Paypal account, allows you to pay with any type of Credit Card;
  2. Payment by Bank Transfer
    The bank details for making the transfer are present on the Cart page and will in any case be communicated via Email after placing the order. The bank transfer must be made before the shipment of the goods which will be credited to the account of the company Scent Elite Srl. If the payment is not made within 7 working days following the sending of the bank details, the order will be automatically cancelled.
V°. Shipping and Delivery

The shipment of the purchased products will respect the order in which the requests were received. Shipping and delivery, to the address indicated by the Customer on the order form, will take place by express courier throughout Italy and in the countries indicated. The courier will respect, in delivering the purchased goods to the Customer, the standard times established for delivery.

VI°. Coming of Age is a telematic portal suitable for the sale of various products for perfuming rooms, for beauty, for personal care and related. By purchasing products through this Portal, the Customer declares to be over the age of 18. If the Customer is not of age, the Scent Elite Srl company will not accept his order.

VII°. Right of Withdrawal

Pursuant to and within the limits of art. 64 and following. of Legislative Decree No. 206/2005, the consumer customer has the right to withdraw from the purchase contract, for any reason, if not satisfied. The Customer can exercise this right by communicating his/her wish to withdraw by filling in the contact form found on the site, on the page With this procedure the order will be described and the return and the product will be referred to us. The package will be sent to the address Ditta Scent Elite Srl, Via Don Morosini 10, 04022 Fondi (LT). The right of withdrawal can be exercised no later than 14 working days from receipt of the goods. Once the goods have been received, the company Scent Elite Srl will verify the integrity of the same and will refund, net of shipping costs.

Warning! The right of withdrawal does not apply to:

  • Custom made or personalized goods;

Furthermore, the right of withdrawal cannot be exercised in the event that the item is not returned in a condition of total integrity, such as for example in the cases of:

  • Lack of the original packaging (it is therefore advisable to keep the original packaging of the product at least until the deadline for exercising the withdrawal);< /li>
  • Absence of integral elements of the product (catalogues, labels, seals);
  • Damage to the product for reasons other than transport;
  • Conservation status of the product not normal.
VIII°. Refunds

If the Customer, for whatever reason, wishes to return the goods, in whole or in part, he will be entitled to a refund of the price paid for the product purchased. Shipping costs remain the responsibility of the customer. The refund equal to the value of the correctly returned goods, excluding shipping costs, will be made within 14 days according to the payment method chosen at the time of purchase (bank transfer, PayPal, etc.). It is specified that the commissions relating to the various payment methods will be subtracted from the total to be refunded. In case of absence of shipping costs for promotional initiatives, the same will in any case be subtracted from the total to be refunded. Specifically, 7.90 Euros will be withheld per delivery which may vary based on the size of the package sent.
In case of payment by credit card on the PayPal/Stripe platform, the transaction costs will be retained.

IX°. Exchange of Goods

The Customer, no later than 14 working days from receipt of the goods, can replace all or part of the goods purchased on the Site. The exchange of goods can take place only and exclusively for the following reasons:

  1. The item was purchased incorrectly;
  2. You want to replace the item with other goods.

The exchange of goods can be requested by completing the contact form located on the Portal at the page Once the goods have been received, the company Scent Elite Srl will verify what has been communicated by the Customer and will arrange for the shipment of the new goods under the conditions indicated above. The return must be received at our office no later than 15 days from the communication of the intention to exchange the goods. The Scent Elite Srl company recommends using a serious and reliable shipping service as it cannot be held responsible for the loss of the package itself. Used products whose original packaging is broken or damaged will not be exchanged. The goods returned as defective will be checked by our staff. If the item is really defective, it will be replaced and shipped free of charge. In the event of a defect not found, the Customer will also have to pay the shipping costs for returning the item. In all other cases (point 2, 3, 4) the Shipping Costs will be charged to the Customer. The shipment of the goods to be returned must be addressed to:

Company Scent Elite Srl, Via Don Morosini 10, 04022 Fondi (LT), Italy.

The package must contain the goods with the original packaging and complete in all its parts.

X°. Law Applicable to the Contract

For anything not expressly provided for and regulated in these conditions of sale, the applicable Italian law applies.

XI°. Claims and Warranties

The products purchased on the Portal are subject to the discipline, as applicable, pursuant to Legislative Decree 2.2.2002 n. 24 (Official Gazette no. 57, 8.3.2002) on sales contracts and guarantees concerning consumer goods and, to the extent not contemplated therein, to the specific provisions envisaged on the subject by the Civil Code. Therefore, all products purchased on, excluding perishable goods, which are subjects that must be kept in a competent manner, are covered by the two-year legal guarantee of the seller provided for by the Consumer Code (Legislative Decree No. 206 of 6 September 2005). Pursuant to articles 128 to 135 of the Consumer Code, consumers have the right to obtain from the seller the free repair or replacement of products that present a lack of conformity in the 24 months following the delivery date. The defect must be reported within 2 months of discovery. This guarantee will apply to products that present conformity defects and/or malfunctions that cannot be detected at the time of purchase, provided that the product itself is used correctly and with due diligence, i.e. in compliance with its intended use. However, the aforementioned guarantee will not be applicable in the event of negligence or carelessness in the use and maintenance of the product. The guarantee is personal and will therefore only apply to the original purchaser, being reserved for direct customers and not for traders, resellers, etc. All returned products will be tested and will be returned at the customer’s expense if they do not present any defects and if normal functioning is found. The request will be processed only if the returned package contains the delivery document or the invoice contained in the original package of the Scent Elite Srl company as required by current legislation, the maximum term for reporting transport damage to the Scent Elite Srl company is 8 days from the time of receipt. For any clarification and any complaint, you can contact Customer Service. Only consumers, i.e. natural persons who have purchased a product for use not related to a commercial, entrepreneurial or professional activity, are entitled to the application of the legal guarantee pursuant to the Consumer Code. Therefore invoices bearing the VAT number of a company or a professional will not give access to the rights referred to in the legal guarantee.

XII°. Limitations of Liability

The company Scent Elite Srl cannot be held responsible for the loss or damage suffered by the Customer due to delays, slowdowns and interruptions of the e-commerce service or due to delays in the execution of the purchase order or due to the non-execution of the same, if the delay, slowdown, interruption and defaults are caused by an impediment independent of one’s will, which could not reasonably have been foreseen and whose consequences could not be avoided or limited.

XIII°. Changes to the General Conditions of Sale

The conditions contained in this document may be modified according to the law without notice and will be valid erga omnes from the date of publication on the Portal

XIV°. Privacy

The personal data communicated by the Customer when placing the order and/or requesting information are collected and processed (also with communication to third parties only if this is strictly necessary, for example express courier in charge of delivery) for the purpose to satisfy customer requests. These data will also be processed for institutional purposes, connected or instrumental to the activity of our company and specifically;

  • To comply with legal obligations;
  • For operational and management needs;
  • For needs to monitor the progress of relations with customers;
  • For operational and strategic marketing purposes;

Personal data will in no case and for any reason be transferred to third parties. The Scent Elite Srl company guarantees its customers compliance with the legislation on the processing of personal data, governed by the privacy code pursuant to Legislative Decree 196 of 06.30.03. The data controller is: Scent Elite Srl, Via Don Morosini 10, 04022 Fondi (LT), Italy.

Note: by placing an order and/or requesting information, you give your tacit consent to the processing of personal data according to Legislative Decree 196 of 06.30.03.

XV°. Jurisdiction

Without prejudice to the application of the mandatory provisions of the law established for the protection of the consumer, any dispute connected to these general conditions of contract is devolved to the exclusive jurisdiction of the Court of Latina, Italy.